A knowledge base system helps customers manage important information in a centralized online portal. It can also be used as a self-service documentation system for any department or organization.

Features

• Multi-user system manages the entire content review and approval process.
• Helps users easily find information using ad-hoc search or category filters.
• Users can leave comments and feedback on each article and rate its usefulness. The feedback is displayed in actionable reports in the administrative interface.
• Authors can add new articles or edit their own articles and information.
• Editors can edit, publish, or reject articles, and add internal notes. They can also manage users and article categories.
• Supports unlimited users and unlimited knowledge base articles.
• The administrative interface offers quick stats on the top articles and authors.
• Email alerts automatically notify authors whenever an article status is changed.

Target Customer
Any business manager with a load of information,